Sports Circle Privacy Policy

01Purpose of this policy

We use information responsibly to provide and improve our sports venue, customer support and online booking services. This policy applies to visitors, players, members, event participants and people who contact Sports Circle.

02Information we collect

Depending on how you use the service, we may collect:

• Name, phone number and email address
• Booking details, session details and payment confirmations
• Browser, device, IP address, approximate location and usage analytics
• Messages or information you choose to send through email, SMS or WhatsApp

03How we use information

We use personal information only for legitimate service and business purposes, including managing bookings, sending confirmations and venue updates, providing support, processing payments, maintaining records, preventing fraud and improving the website. We do not sell or rent personal data.

04Storage and security

Information is stored on systems protected by access controls and reasonable security measures. Data sent through the website is protected using SSL encryption. Access is limited to authorised personnel and service providers who need it for their role.

05Cookies and analytics

Essential cookies help keep sessions working and preserve a booking during checkout. Analytics cookies may help us understand traffic and improve speed, navigation and user experience. You can disable cookies in your browser, although some features may not work correctly.

06Third-party services

Trusted providers such as Zoho Payments, email delivery services, Google Maps and WhatsApp may process information needed for their function. Each provider applies its own privacy terms. We are not responsible for the privacy practices of external websites.

07Communications

If you provide contact details, we may send booking confirmations, service messages, offers or event announcements. Marketing messages can be stopped by contacting us; service messages about an active booking may still be sent.

08Retention

We retain information only as long as needed to provide services, support bookings, reconcile payments, meet legal obligations or resolve disputes. When it is no longer needed, it is securely deleted or anonymised where practical.

09Your rights

Subject to applicable law, you may request access, correction, deletion where retention is not required, withdrawal of marketing consent or clarification about how data is used. Email sc@sportscircleindia.com; we aim to respond within 10 working days.

10Disclosure

Information may be disclosed when required by law or court order, to prevent fraud or protect safety and rights, or to trusted vendors working for Sports Circle under confidentiality obligations. We do not disclose data for unrelated marketing.

11Children

Sports Circle services are intended for general audiences. We do not knowingly collect personal data from a child under 13 without parental or guardian consent. Contact us if you believe a child has submitted information.

12International transfers

If you access the website from outside India, information may be processed in India or by service providers located elsewhere. By using the website, you consent to processing consistent with this policy and applicable law.

13Changes

We may update this policy from time to time. Changes will be posted on this page with a revised date. Continued use after an update indicates acceptance of the revised policy.

14Contact and acceptance

Privacy questions: sc@sportscircleindia.com or +91 72507 65865. By using the website, venue or digital services, you confirm that you have read and understood this Privacy Policy.